Hands off to a person
When a customer asks for a human, hits a topic you've flagged, or the AI isn't sure, the chat goes to your team inbox with a short summary, and you get an email.
For local shops, clinics, salons, trades, and service businesses
Stop answering the same questions all day.
Build an AI assistant for your website in your browser. It answers customers from the information you give it, says up front that it's an AI, and hands anything tricky to you, with a short summary waiting in your inbox.
Free to build, test, and put on your website (50 customer messages a month). No credit card.
Bella's GroomingAI assistant
Do you take large dogs on Saturdays?
We do! Saturday grooms for big dogs start at $60, and we're open 8 to 5. Want me to note a time you'd like?
My dog bit a groomer last time. Is that a problem?
That's one for the team, so I've passed it to them. They reply during business hours (Tue-Sat 8 AM-5 PM CT).
Example conversation. Try a real one in the Demo Lab.
Your info, your answersIt answers from what you give it and says "I'm not sure" instead of guessing.
Always says it's an AINever pretends to be a person, with a "Talk to a person" button in every chat.
You stay in controlRisky topics like refunds, pricing, legal, and medical go to you, not the AI.
// Flight plan
Live on your website in four steps
- Pick a job and a personality. Front desk, booking requests, sales questions, internal FAQ.
- Teach it your business. Paste your hours, prices, policies, and FAQs. Nothing to install.
- Test drive it. Chat with it like a customer would. The parts it used light up so you can see why it answered.
- Paste one line on your site. A chat bubble appears. No website? Share your hosted chat page link or a QR code.
// Systems
Everything a small business needs. Nothing it doesn't.
Honest about wait times
Customers are told exactly when you'll reply, based on the business hours you set. It never makes up a response time.
Approve before it emails
When a customer leaves a message, the AI drafts a reply. You approve it, edit it, or toss it before anything is sent.
Learns from your corrections
Mark a reply as wrong and add a note. DeskFlyAI suggests a new rule, and nothing changes until you accept it.
Test it before customers do
Built-in trick questions check that it won't reveal its setup, give medical or legal advice, or wander off topic. Add your own questions too.
See what customers ask
Every question, which ones it couldn't answer, and the gaps worth adding to its info.
Built-in cost limits
Monthly message allowances and daily spending caps mean no surprise bills, ever.
Private by default
Conversations are encrypted at rest and deleted on a schedule you choose. Export or delete everything with one click.
// Mission types
Pick a starting point
Website FAQ & Lead Handoff
Answers from the business info you provide and lets customers leave a message for follow-up.
$149/month when you upgrade
Inbound Sales Qualification Assistant
Answers product questions and asks qualifying questions of visitors who contact your business.
$199/month when you upgrade
Appointment Request Assistant
Collects appointment requests; it can't check a calendar, book, or send confirmations.
$149/month when you upgrade
Guided Learning Assistant
Explains information you provide and offers practice questions; no course platform is connected.
$149/month when you upgrade
Internal Onboarding & Knowledge Assistant
Answers team questions from documents you provide; it doesn't sync with other workspaces.
$249/month when you upgrade
Business Information Summary Assistant
Summarizes information you provide; it can't browse the web or search a vector database.
$249/month when you upgrade
// Pricing
Simple pricing. Start free.
Free
$0
- Build and test as many assistants as you like (up to 25)
- Put them on your website or a hosted chat page
- 50 customer messages a month per assistant
- Team inbox, handoffs, and email alerts
Paid, per assistant
$149-$249/month
- 2000 customer messages a month
- Higher daily test-drive allowance
- Price shown in the workshop before you pay: the job's price, plus $5 per extra skill and $2 per extra piece of info beyond what's included
- Billed monthly and renews automatically. Cancel any time online from Manage billing.
// Test flights
See it with a real business
Six sample businesses, each with its own assistant. Ask them anything.
// Pre-flight questions
Questions owners ask
Do I need to be technical?
No. You fill in plain-language steps. Putting it on your site means pasting one line, or sharing a link if you don't have a website.
Will it make things up?
It's told to answer only from your info and to say it isn't sure otherwise. Topics you flag go straight to a person, and you can test it with trick questions before it goes live.
Will customers know it's an AI?
Yes, always. The chat is labeled "AI assistant", it says so when asked, and there's a "Talk to a person" button.
What can't it do yet?
It doesn't book into your calendar, send text messages, take payments, or connect to your email inbox. It collects requests and passes them to you. Calendar, text messages, and payments are coming; you can Join the waitlist inside the workshop.
What happens if I go over my messages?
Nothing is charged. Once the month's messages are used, customers are asked to contact you directly until next month, and you get an email before that happens.
How do I cancel?
Online, any time, from Manage billing on your shelf. Your free plan stays.
Let your website answer the easy questions.
Build yours freeNo credit card. Questions? hello@deskflyai.com